Why am I not seeing ads?

1. Check your API key

• Confirm the key exists in the dashboard and still shows status active.
• Use a secret key on the server and a publishable key only in the browser activation flow.
• Confirm the environment matches your expectation: sk_test_... for sandbox, sk_live_... for production.

2. Check your request

• job_type is required.
• slots_requested must be at least 1.
• Confirm getDecision() returns a response and inspect decision.fill.

3. Check the no-fill reason

When decision.fill === false, inspect decision.no_fill_reason.

4. Check your widget

• Confirm <WavebirdAd /> receives the same decision object you fetched.
• Confirm sendBeacon is connected.
• Confirm the component is mounted and visible in the DOM.

5. Check your console

SDK failures are fail-silent by default so your app keeps working. Add an onError observer while you integrate so failed requests and contract mismatches land in your own logs:

new CslClient({
  baseUrl: "https://api.wavebird.ai",
  getApiKey: () => "sk_test_...",
  options: {
    onError: (error) => {
      console.error(error.code, error.message, error.cause);
    },
  },
});

6. Still stuck?

Email support@wavebird.ai with your support reference ID and the last five request IDs from your dashboard logs.