Reference

Reliability

Keep the AI task running when an ad request fails, and use request IDs to investigate the failure.

Status and support

Use request IDs and dashboard logs to diagnose incidents. Public SLA numbers are not documented in v1.

Publisher fallbacks

Your app should tolerate no-fill, delayed decisions, and transient API errors without breaking inference flows.

IP allowlist

IP allowlist behavior is not documented as a public v1 feature. Use key and origin controls as the supported public boundary.

Need help with your integration?

Share the affected endpoint, request ID, and the behavior you expected. Leave out keys and user content.

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