Reference

Request IDs

Every API response should carry a request ID in JSON and X-Request-Id.

Capture IDs

Log request IDs beside your own trace ID when API calls fail.

Share safely

Request IDs are safe to send to support. API keys and user identifiers are not.

Need rollout review?

Start with the Server API. Use contact only when you need rollout review, enterprise coordination, or non-standard integration help.

Contact the team