Reference

Request IDs

Every API response should carry a request ID in JSON and X-Request-Id.

Capture IDs

Log request IDs beside your own trace ID when API calls fail.

Share safely

Request IDs are safe to send to support. API keys and user identifiers are not.

Need help with your integration?

Share the affected endpoint, request ID, and the behavior you expected. Leave out keys and user content.

Contact the team