Reference
Request IDs
Every API response should carry a request ID in JSON and X-Request-Id.
Capture IDs
Log request IDs beside your own trace ID when API calls fail.
Share safely
Request IDs are safe to send to support. API keys and user identifiers are not.
Search
Dashboard request-ID search is the expected workflow as logs mature; until then include request IDs in support handoff.
Need rollout review?
Contact the team
Start in the dashboard, choose Script Tag or Server API, and use contact only when you need rollout review, enterprise coordination, or non-standard integration help. Billing beacon rules live in the API concepts guide.